Privacy Policy

Last updated: May 22, 2026

At dusk-stone, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our services.

Information We Collect

Information You Provide

When you contact us or request our services, we collect information you voluntarily provide, including:

• Name and contact details (email address)
• Information about your facility and energy requirements
• Service preferences and inquiry details
• Any additional information you choose to share in communications

Information We Collect Automatically

When you visit our website, we may automatically collect certain technical information:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website and navigation patterns
• Device information and operating system

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To conduct site assessments and develop proposals
• To improve our website and services
• To communicate important updates about our services
• To comply with legal obligations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or legal process
• To protect our rights, property, or safety, or that of others
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your experience. For detailed information about our use of cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be processed and stored in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

dusk-stone
142 Kingsway
Holborn
London WC2B 6NH
United Kingdom
Email: [email protected]