Privacy Policy

Last Updated: May 15, 2026

Introduction

This privacy policy explains how dusk-stone collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in accordance with UK data protection laws.

Information We Collect

Information You Provide

When you use our services or contact us, we may collect:

• Personal identification information (name, email address)
• Information about your circumstances relevant to benefit applications
• Correspondence between you and our team
• Service preferences and selections

Information Collected Automatically

When you visit our website, we may automatically collect:

• Technical information including IP address and browser type
• Usage data about how you interact with our website
• Cookie data (see our Cookies Policy for details)

How We Use Your Information

We use collected information to:

• Provide the services you have requested
• Communicate with you about your enquiries and applications
• Improve our services and website functionality
• Comply with legal obligations
• Send relevant updates about our services (with your consent)

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: to provide services you have requested
• Legitimate interests: to improve our services and communicate effectively
• Legal obligations: to comply with applicable laws and regulations
• Consent: where you have explicitly agreed to specific processing activities

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist in delivering our services
• Professional advisors when necessary for your case
• Relevant government agencies when required by law or with your consent
• Law enforcement or regulatory bodies when legally required

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission protocols
• Access controls limiting who can view your information
• Regular security assessments and updates
• Staff training on data protection practices

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• While we are providing services to you
• For a reasonable period afterwards to address any queries
• As required by law or professional regulations

After this period, we securely delete or anonymise your information.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to processing of your information
• Request restriction of processing
• Data portability in certain situations
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. When we make significant changes, we will notify you through our website or by email. The date at the top of this policy indicates when it was last revised.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us at:

Email: [email protected]
Address: 147 Holborn House, Bloomsbury Way, London WC1A 2TH, United Kingdom

Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.